Frequently Asked Questions

How far in advance should I order for a special occasion?

Please allow 4 to 6 weeks for your order, as all items and kits are lovingly handcrafted by myself.

Can I request a fast-track or rush order?

If you need a dress or kit sooner, please get in touch. Express or rush orders can sometimes be accommodated, though this will attract a premium rate.

I love the dress gallery! Can I still have a custom dress made?

Yes! While my main shop features our book, boutique kits, and accessory kits, my gallery showcases previous bespoke designs. If you would like a custom dress made (including a mother-and-daughter coordinated flower girl dress experience), please contact me directly so we can discuss your requirements and timelines.

What are measurements required for?

Each little girl is different, and measurements (taken from under the arm to the required length, plus the fullest part of the chest) are required to ensure a perfect fit.

What areas do you currently supply?

We currently supply within the UK. If you are an international customer, please reach out via our contact page to see if we can assist you.

Terms & Conditions

Order Processing & Communication:

Once an order is placed, you will hear from us within standard processing times regarding postage, collection, or design details.

Returns & Refunds Policy:

We hope you are delighted with your purchase. If you are not entirely satisfied, please contact us within 48 hours of receipt. Refunds are available (excluding postage costs) once the item is returned in its original condition. Items made-to-order are subject to a 40% restocking fee, and all express fees and postage charges are non-refundable.

Custom Orders & Modifications:

Because items and kits are crafted to order around family schedules, any rush requests or modifications outside standard processing require advance agreement and a rush fee.

Genevieve